Nova Roma - International Edition

Introduction

Designer

Content

Comparison

Rules

Gameplay

Shipping

Post Campaign Communication

We will monitor the comment section and messages while the campaign is active in order to answer everyone's questions. Please note that we may not be able to actively monitor the comments after the campaign closes. If you have a question about your pledge, please send us a message.

We will do our best to post all pertinent information in a timely manner either as an update or in emails to relevant backers.

Terms and Conditions
 

By pledging for this product, you are accepting the following terms.

REFUND POLICY Because of the quick turnaround time for this project, we will only be able to provide a refund if requested within 7 days of the project ending.

DAMAGED OR INCOMPLETE PRODUCTS We understand that all backers want to receive their items in pristine condition; however, the realities of worldwide shipping can sometimes make this difficult. We guarantee that the product you receive will be complete and all internal components both functional and meeting our tolerances for acceptable products. We will do our best to ensure that your package arrives in good condition, but all decisions on box replacements will be made on a case by case basis. Due to the difficulty and expense in replacing boxes, depending on your region, we will not be able to replace some boxes with cosmetic damage only.

RETURNED PRODUCTS If you refuse to accept your package on arrival we will not issue you a refund for the cost of the pledge.

FAILURE TO RESPOND TO SURVEY  While we will post updates and send out reminders, it is the the responsibility of the customer to complete the survey in a timely manner, and to make sure the address is correct at the time of fulfillment. Mogli Distribution will not be obligated to either provide a refund or send out any product if the survey is not completed before fulfillment starts.

REPORTING DAMAGED OR MISSING ITEMS Backers have 7 days from the delivery date to report damaged or missing items, and 90 days from the announced end of fulfillment to contact us if they did not receive their pledge. Mogli Distribution will not be obligated to either provide a refund or send out any product if we are not contacted by the end of this period.

REASONABLE CHANGES TO PRODUCT By pledging to this project, you acknowledge that the name, final look, and materials of the project are subject to change and may differ from what is presented while the Kickstarter campaign was active. Mogli Distributiion will make all reasonable efforts to make the final product congruent with what is presented in the campaign, and to inform backers of the reasons for necessary changes.